Privacy Policy
Psycloud IT Services (“Psycloud,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website (psycloud.co.za) and our IT services (collectively referred to as “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information from you, including:
Personal Information: When you sign up for our services, contact us, or use our website, we may collect personal information such as your name, email address, phone number, and billing information.
Log and Usage Data: We may collect information about your interactions with our website and services, including your IP address, browser type, operating system, pages visited, and referring URLs.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect information about your browsing behavior.
Client Data: In the course of providing IT services, we may have access to and process data that you store on our systems. We treat this data as confidential and do not use it for any purpose other than providing the requested services.
How We Use Your Information
We use the collected information for the following purposes:
Providing Services: To deliver the IT services you request and to improve and maintain our services.
Communication: To respond to your inquiries, send you updates about our services, and provide customer support.
Analytics: To analyze usage patterns, diagnose technical issues, and improve the performance and functionality of our website and services.
Marketing: With your consent, we may send you promotional communications about our services, events, and updates.
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers: We may engage third-party service providers to assist with various aspects of our operations, such as hosting, payment processing, and analytics. These service providers will have access to your information as necessary to perform their functions but are not permitted to share or use it for any other purpose.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Business Transfers: If Psycloud is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Choices
You can control and manage your personal information in various ways:
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
Cookies: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies.
Access and Correction: If you need to access, correct, or update your personal information, please contact us using the information provided below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Psycloud IT Services [Address] [Email] [Phone]
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting of the revised Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices.
By using our Services, you agree to the terms outlined in this Privacy Policy.